When will I get my reservation confirmation?
Your telephone reservation will be processed within two days of making the booking. If you book online, the confirmation will be automatically sent to the email address you provided.
Has the payment/reconfirmation gone through?
Please understand that we cannot additionally confirm receipt of payment/reconfirmation. Our internal reservation checks prompt us to get in touch with guests if we have any queries.
When will my credit card be charged?
The credit card details provided in your online booking are used solely for guarantee purposes. Payment is made on arrival at reception. If you use your credit card for the reconfirmation, this will be charged at least 3 days before you arrive.
Can I pay on arrival?
You can pay on arrival if you book 14 days in advance of your first night at the hotel. Otherwise, please observe the payment conditions detailed in your reservation confirmation.
