Current information

to the experience hotel Ling Bao

Dear guests,

look forward to your vacation from everyday life - very close by! In our adventure hotels Matamba and Ling Bao you travel to Africa or Asia and feel exotic flair with all your senses!

GIn the theme park your well-deserved holiday continues seamlessly! Only in Phantasialand you have private access from every adventure hotel to fantastic theme worlds where you can follow the spirit of Africa up to the Black Mamba roller coaster or dive even deeper into the Asian experience.

We are looking forward to seeing you!

Your vacation in Hotel Ling Bao

During your vacation in the Hotel Ling Bao you can relax like a Buddha in stylish designed relaxing rooms and satisfy your longing for the Far East in the paradisiacal hotel garden. Walk through the direct access into the theme park or relax in our in- and outdoor pool. Enjoy the special balance of Feng Shui – for the special quality time with the entire family!

Your stay

Breakfast included

Start your day with a phantastic breakfast, wich we will serve right at your table in our Restaurant Bamboo in Hotel Ling Bao. Optionally we will fulfil your breakfast-desires in our Restaurant Zambesi in the African Hotel Matamba.

 

Direct access to the theme park

Walking through magnificient pagodas directly into Phantasialand, where the magic of Asia seamlessly continues in China Town!

 

Phantastic Dinner

Make your holiday in exotic worlds complete and treat your palate to a trip around the world! As a hotel guest, you can enjoy a fantastic dinner in the restaurants of the Hotel Ling Bao by prior reservation!

 

In the Bamboo Restaurant you can go on a tasting tour under the Lucky Knot and choose between specialities such as delicious salmon maki, spicy Thai curry and creamy tapioca pudding. Children will discover their very own favourite dishes. In the Lu Chi Restaurant we spoil you with inspiring fusion cuisine à la carte.

 

Alternatively we serve you an African Dinner in the restaurants of Hotel Matamba.

 

Hotel bars

In our Hotel bars we serve you, as a hotel guest snacks with Far Eastern views – on the rooftop in our Dragon Bar or with a view into the exotic hotel garden in the Li River Bar.

 

Roomservice

Enjoy specialites such as the vietnamese national soup Pho or a variation of steamed Gyoza in a private setting directly in your room!

 

Mandala Spa

Unfortunately we can not open the Mandala Spa for you for the time being.

Information

Check-In

We welcome you warmly in our Hotel Ling Bao and would like to greet one person per Booking at the reception for the check-in.

 

Breakfast

At the check-in we will inform you about your personal breakfast time. With this we can assure to avoid long waiting times for your table. The breakfast is included in your booking.

 

Table reservation for dinner

At your arrival we gladly take your reservation for your table at dinner. It is necessary to have a reservation if you want to have dinner in one of our restaurants.

 

Our tip: Check out our current menu on our website in advance so that you can relax and benefit from prompt service when you visit the restaurant.

 

Housekeeping service

In order to reduce possible points of contact, the room will be cleaned after your departure.

 

Check-Out

Please use our contactless Quick Check-Out on departure to avoid waiting times at the reception.

 

Mouth-nose protection

We recommend that you have a mouth and nose protector with you during your stay at Hotel Ling Bao and Hotel Matamba so that you can use it if necessary (for example, when entering restaurants and bars).

Questions & Answers

I had already booked a stay at Hotel Ling Bao for the period up to and including 28.05.2020 - how can I make the booking?

If you have already booked a stay at the Hotel Ling Bao, we offer you to rebook this reservation to a later desired date. We will get in touch with you for this purpose via the contact details you have provided us while booking. You do not have to worry about anything yourself.

 

Please understand that these days may exceptionally result in longer processing times.

 

I would like to enjoy an Asian dinner during my hotel stay. How can I book a table?

During your hotel booking process you can book the 3-course menu for dinner. It is also possible to reserve a table during your check-in at the Hotel Ling Bao.

 

Our tip: Check out our current menu on our website in advance to your visit, so that you can relax and benefit from prompt service when you visit the restaurant. You can find the menu here.

 

The breakfast is always included in your stay.

 

Are the extra time and the Hotel Quick Pass offered?

We cannot offer the extra time on Taron and Raik and the Hotel-Quick-Pass until further notice.

 

Are there any offers which are not available for the time being?

The Mandala Spa is currently not available. This also applies to the children's reception, the playroom and our mascot Pau Li.

Your vacation in Hotel Matamba

On your vacation the side of Africa you will leave everyday life behind you for thousands of kilometres! Discover the exotic jungle garden to lively rhythms with the whole family. From here you follow the spirit of Africa through the direct park access to the roller coaster Black Mamba. With it you will be standing in front of joy, before you let your soul dangle in your cozy safari room - in your extraordinary family vacation.

Your stay

Breakfast included

Start the day with your breakfast favourites! At the breakfast stations in the Zambesi Restaurant you can choose between crisp rolls, buttery croissants, a selection of jams, sausages, cheese and much more.

 

Direct access to the theme park

Look forward to the unique fusion of hotel and theme park! Via the direct park access you walk through the tropical hotel garden directly into the Deep in Africa theme area, where the earthy rhythm of Africa mixes with the unmistakable hiss of the Inverted Coaster Black Mamba.

 

Phantastic dinner

Combine your holiday in Africa with a boundless culinary pleasure safari! As a hotel guest you can enjoy a fantastic dinner in the restaurants of the Hotel Matamba after previous reservation!

Celebrate in our restaurant Zambesi a swinging barbecue with African specialities like delicious African tapas and spicy stew pot of beef. And in our Restaurant Bantu we will spoil you à la carte - flavoured by South Africa.

 

Alternatively we serve you an Asian Dinner in the restaurants of Hotel Ling Bao.

 

Jafari Bar

In the Jafari Bar we will serve you African Snacks and the pure African feeling, after prior reservation.

Information

Check-In

We welcome you warmly in our Hotel Matamba and would like to greet one person per Booking at the reception for the check-in.

 

Breakfast

At the check-in we will inform you about your personal breakfast time. With this we can make sure to avoid long waiting times for your table. The breakfast is included in your booking.

 

Table reservation for dinner

At your arrival we gladly take your reservation for your dinner table. It is necessary to have a reservation if you want to have dinner in one of our restaurants.

 

Our tip: Check out our menu on our website in advance so that you can relax and benefit from prompt service when you visit the restaurant.

 

Housekeeping service

In order to reduce possible points of contact, the room will be cleaned after your departure.

 

Check-Out

Please use our contactless Quick Check-Out on departure to avoid waiting times at the reception.

 

Mouth-nose protection

We recommend that you have a mouth and nose protector with you during your stay at Hotel Matamba, so that you can use it if necessary (for example, when entering restaurants and bars).

Questions & Answers

I had already booked a stay at Hotel Matamba for the period up to and including 30.06.2020 - how can I make the booking?

If you have already booked a stay at the Hotel Matamba, we offer you to rebook this reservation to a later desired date. We will get in touch with you for this purpose via the contact details you have provided us while booking. You do not have to worry about anything yourself.

 

Please understand that these days may exceptionally result in longer processing times.

 

I would like to enjoy an african dinner during my hotel stay. How can I book a table?

You can already book the dinner during your hotel booking process. It is also possible to reserve your table during the check-in at our adventure hotels.

 

Our Tip: Check out our current menu on our website in advance so that you can relax and benefit from prompt service when you visit the restaurant.

 

The breakfast is always included in your stay.

 

Are the extra time and the Hotel Quick Pass offered?

We cannot offer the extra time on Taron and Raik and the Hotel-Quick-Pass until further notice.

 

Are there any offers which are not available for the time being?

The children´s reception is currently not available. This also applies to the Watao Fun and our mascot Moyo.

Phantasialand Club

Question & Answers

How do I register as a Club member for a park visit when I stay at the hotel?

We have great news for you: If you as a club member book a short holiday at the Hotel Ling Bao or Hotel Matamba, we will give you free entry to Phantasialand for the entire stay! So if you stay for one night, we'll give you a free visit to Phantasialand on the day of arrival and on the day of departure.

If you book two nights, you can look forward to three days at Phantasialand and so on.

 

When booking your hotel, please indicate that you would like to visit the park with your club card during your stay at the hotel. Please note that your Club Card must be valid at least until the day of departure; the printed validity date applies.

As a club member, we give you this gift in addition to the gift of a one-time visit to the park per calendar month.

 

Is the Club discount on hotel accommodation currently valid? (Concerns club cards valid until 30 July 2020 at the latest)

Please understand that during this particularly challenging time, we are not offering any hotel discounts for Club members until further notice.

 

As soon as the park can be reopened regularly and without restrictions, the validity of the Club Card, including all associated benefits, is extended by the time of the officially ordered closing days and the days with visitor restrictions - depending on the expiry date of your Club Card.

 

Further information

on the opening of the theme park and the rules on distance and hygiene.

Hotel Ling Bao und Hotel Matamba are the best theme hotels 2019!*

*Voted by the Parkscout Publikums Award.

Contact

Tickets Phantasialand, Fantissima, Hotels, Restaurants

Phone number: +49 (0)2232 36-600
E-Mail Tickets Phantasialand, Fantissima, Restaurants: shop[at]phantasialand.de
E-Mail Hotel reservations: hotel[at]phantasialand.de

You can reach our hotline Monday to Friday from 8:30 a.m to 6:30 p.m.
As well as on Saturdays, Sundays and public holidays from 9 a.m. to 5:30 p.m.

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