Service

Join us and experience an amazing journey. Meet dragons, explore ancient temples, listen to wonderful stories, and all including a huge amount of action! You will be able to tell your grandchildren about it - but, do you know what? Just bring them with you!

New: Phantasialand der Club

Have more adventures, more fun and discover more for a year!

Become a member now!

Youngsters with birthdays

Youngsters with birthdays of any age can enjoy their special day out at Phantasialand free of charge. Happy birthday!

Quick Pass

Your exclusive fun ride! With the Quick Pass, up to four people get fast-track entry to selected attractions on the day of purchase.

More information

Weddings

We are happy to be there for you from the “proposal” through to the “big day”. Now you just have to say “yes”!

Adventure Tour

Get busy collecting stamps on your adventure tour.
You can collect them at the attraction exit each time you complete an adventure.

Learn more

Did you know...?

Our face painters are looking forward to amazing you with numerous motifs. This colourful offer is free of charge!

Family-Service

To make sure you are having a wonderful time at Phantasialand as a family we have the following tips and hints for you and your beloved ones:

Baby switch

Just mention baby switch to our employees when getting off your ride so that we can save you from having to queue twice.

Children´s armband

Write down your telephone number on the free armbands. If you get separated from your children, we will call you!

Buggy service

When your lively child gets tired legs, you can borrow one of our buggies from the Family Centre.

Bolli handcart

Have everything you need without having to carry it around!

Do you have any questions?

Our guest service is there to help and advise you. The staff are happy to listen to your requests, questions and problems. You will certainly find help here.

  • Information & advice about the full range of items on offer at Phantasialand
  • Booking accommodation at the Hotel Ling Bao and the Hotel Matamba
  • Information about the Fantissima evening show
  • Enquiries about reserving a table at any restaurant (apart from "Mandschu" in China Town) at the location
  • Buying a Quick Pass
  • Buying tickets
  • Lost Property - handing in items and reporting a loss

If you have any questions about the points listed above outside of the park opening times, just send us an email: gaesteservice[at]phantasialand.de

Get your ticket

Book your ticket now in our online shop!

online shop