All details on how to redeem your Phantasialand gift voucher and answers to the most important questions about it can be found below.
All details on how to redeem your respective Phantasialand gift voucher can be found below in the corresponding voucher category.
You can redeem your Phantasialand gift voucher for many experiences and offers throughout Phantasialand, e.g. for tickets to the theme park and Fantissima or in the various Phantasialand restaurants. There are two ways to redeem your voucher:
You can easily redeem your theme park voucher in our online shop.
Simply book your desired date for your stay online and enter "Payment with gift voucher" in the comments field. Payment is then made at the reception on site with your gift voucher.
You will then receive the booking confirmation for your Phantasialand visit by e-mail.
In order to book the desired date for your Fantissima experience, simply redeem your Fantissima gift voucher in our online shop.
In order to book the desired date for your brunch or dinner experience, simply redeem your culinary delights gift voucher in our online shop.
In order to book the desired date for your Mandala Spa experience, make an appointment for your massage at the Mandala Spa on 02232 - 3690381. Payment is then made on the spot with your gift voucher.
You will need the corresponding gift voucher code. You will then receive the booking confirmation for your relaxing hours at the Mandala Spa by e-mail.
Please note: Shipping costs incurred when redeeming a Phantasialand gift voucher in our online shop can unfortunately not be paid with the available credit of the gift voucher. The shipping costs can be paid in the ordering process with the other available payment options.
* This gift voucher can also be used for other Phantasialand services if desired.
You can easily check the current value of your gift voucher here in our online shop by entering your gift voucher code.
If there is any remaining credit on the gift voucher after booking an experience, you can easily redeem it for further experiences - for example, for a fantastic delights in our park restaurants.
If the remaining balance on the gift voucher is not sufficient for your desired experience, a combined payment of gift voucher and cash payment / card payment is of course also possible.
Cash payout is not possible.
You can redeem several Phantasialand gift vouchers at the same time or book additional services both by telephone and on site.
To do so, please have all QR codes / card numbers of the gift vouchers to be redeemed ready.
You can redeem your gift voucher for 3 years from the date of issue.
The gift voucher is transferable. You can therefore make other people happy with your gift voucher, provided it has not yet been redeemed.
The gift voucher can be redeemed by anyone who is in possession of the online voucher or the voucher card.
As the gift vouchers are to be treated as cash, it is not possible to block or reproduce the gift vouchers.
All further information on the conditions of Phantasialand gift vouchers can be found here.